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Contact San Francisco 49ers Customer Service

San Francisco 49ers Phone Numbers and Emails

Customer Service Number:

  • (408) 562-4949
Call customer service
Send Message

Customer Service:

  • (408) 673-2100
    49ers Stadium Operations and Guest Services
  • (408) 579-4610
    Mobility Services

Sales/ Reservations:

  • (415) 464-9377
    Tickets

San Francisco 49ers Emails:

Accessibility
Customer Service
Mobility Services, Museum, Visa Box Office
Events/ Guest Relations
Legal
CCPA Inquiries
Sales/ Reservations
49ers and Stadium Event Suite Rentals, Citrix Owners Seats, Group Tickets, Suites
neighbors@levisstadium.com
49ers Stadium Operations and Guest Services
contact@levisstadium.com
Levi's Stadium
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How to Contact San Francisco 49ers?

Most Popular Number:

(408) 562-4949
Total calls: 201 Issues resolved: 5 Last call: Dec 3, 2024
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PissedConsumer Reporter

The San Francisco 49ers contact number to get in touch with the customer service team is 1-408-562-4949. You can call this helpline for general information about the events, tickets, and other services. The 49ers Stadium Operations and Guest Services are available at 1-408-673-2100. If you want to book your tickets, check the availability, or learn about the price, call 1-415-464-9377. The support agents will help you book single-game tickets, Season Tickets, Citrix Owners Seats, group tickets, or suites. The same phone line can be used to report website accessibility issues. If you require special assistance, you can contact Mobility Services at 1-408-579-4610.

The San Francisco 49ers email address for Stadium Operations and Guest Services is neighbors@levisstadium.com. To get in touch with the Levi’s Stadium representatives, send your inquiry to contact@levisstadium.com. If you want to book the seats via email or have questions about the tickets, write to sblsales@49ers.com. The group tickets can be ordered at grouptickets@levisstadium.com. To request special assistance, contact the company’s agents at mobilityservices@levisstadium.com. The Visa Box Office is available at go49ers@49ers.com. If you want to learn about upcoming events, send your questions to specialevents@levisstadium.com. The San Francisco 49ers email for the website accessibility feedback is accessibility@nfl.com. Legal inquiries and Privacy Policy concerns can be sent to legal@49ers.com.

The San Francisco 49ers headquarters address is Forty Niners Football Company LLC, 4949 Marie DeBartolo Way, Santa Clara, California 95054, United States. You can mail official correspondence, including notices, requests, and other documentation, to this office. The same San Francisco 49ers mailing address can be used to reach the customer service team with your concerns, complaints, and feedback. You can also contact customer support via mail to discuss cancellations and refunds. The San Francisco 49ers address for the Privacy Policy inquiries and Data Protection requests is NFL Digital Media Group, 345 Park Avenue, New York, NY 10154, Attn: Website Privacy Notice.

The San Francisco 49ers office hours are generally Monday to Friday from 9 a.m. to 5 p.m. PT. You can call the customer service helpline within these hours for event and ticket information, booking, and payment-related inquiries. If you prefer communicating via social media, send a direct message on Facebook, and the company representatives will usually respond within several business hours. Alternatively, you can email your request to San Francisco 49ers Stadium Operations and Guest Services, and the support agent will get in touch with you as soon as they study your matter. If your issue is not urgent, visit the official website to submit the online form whenever convenient.

You can visit the San Francisco 49ers website whenever you need to contact the customer service team. Scroll the homepage to the Connect with Us section and select the Contact Us option from the list. Complete the online form with the required information and describe your issue in the text box below. Click the Submit Form button and await the response from the customer care team as soon as they study your case. If you want to book tickets online, click the Tickets tab at the top of the main page to find the chat icon in the bottom right corner of the screen.

San Francisco 49ers Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • San Francisco 49ers Customer Service is rated at 3.3 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    83% phone 17% email
  • The best phone number to call San Francisco 49ers is 4085624949. 68% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 7 minutes.

  • Be prepared for the call as San Francisco 49ers may ask you for the following information to identify you as a customer: first and last name.

View full overview ›
PissedConsumer Club

Contact Information

San Francisco 49ers Website:

San Francisco 49ers Help Center:

Corporate Office Address:

Forty Niners Football Company LLC
4949 Marie DeBartolo Way
Santa Clara, California 95054
United States

Fax:

+1(408) 727-4937

San Francisco 49ers Rating Based on 18 Reviews

Rating details

3.0
more details
Billing Practices
Product or Service Quality
Diversity of Products or Services
Website

Rating stats

Rating trend

How Good is San Francisco 49ers's Customer Service?

William P Wmr
William P Wmr
Feels Disappointed | Jan 22, 2024

Over all no reply. Was just going to vent about coaching and the quarter back about plays called and your quarter back panicking and trying to make a play out of desperation. I played foot ball and enjoyed the sport and see things I would change but I’m a little to old now to make a judgement. Thanks for listening.

Read full quote
Mark H Crk
Mark H Crk
Feels Satisfied | Jan 03, 2024

The service was great (NO ISSUE) - I was only trying to get directions to the airport after the game as we need to catch a flight.
I purchased a parking pass in Green Lot #1 which should help us get there on time.
I am sorry that I input here in error.
I am a 49er fan and was a season ticket holder for over 35 years.

Read full quote

Summary of San Francisco 49ers Customer Service Calls

296 TOTAL
CALLS
06:30 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call San Francisco 49ers?

Request for Information Question:

  • “I need to know if we can tailgate at the 2025 gateway plaza parking lot”
  • “To ask a question”
  • “To find out what streaming company i can see all games”

Product/ Service Question:

  • “I’m extremely upset that Kyle Shanahan thought that Nick Bosa’s dance on Sunday was cute”
  • “Pregame field pass”
  • “Racism complaint”

Account Question:

  • “Had aneurysm and forgot things need to update address”
  • “I'm called the 49ers organization because I was once a die-hard fan I'm curious to know why this damn time Roger Craig is not a member of the Hall of Fame when you got all these prima donna athletes going ahead of him Roger Craig was the first runnin”
  • “Access account manager”

Payments and Charges Question:

  • “Charged me for ticket was allowed to enter became game started gate closed and they said they would refund me but nor you or credit card company did now its on my credit when i traveled hours to take my Beyonce for her birthday thats not okay please”
  • “Invoice”
  • “Payment for play off”

Cards Question:

  • “To update cr card for playoff game 285075”

Activation/ Cancellation Question:

  • “Cancel an order”

Refund Question:

  • “Refund on concessions”
  • “Refund”

Staff Question:

  • “The whole coaching staff needs to be fired cause it doesn't make since we have all these injuries and they are the same players week on and week out we need change period.”

Return/ Replace Question:

  • “Returns”

Website/ Application Question:

  • “App not working”

Shipping and Delivery Question:

  • “Where is game today”

Other Question:

  • “Unreasonable actions”
  • “Want to buy three tickets for the museum tour?”
  • “Money”

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